Legal

Privacy Policy

This Privacy Policy explains how PT Mapalo Global Indonesia (“we”, “us”) handles personal information submitted through enquiries on our website or by email and WhatsApp.

Information we collect

When you contact us, we may receive your name, company name, email address, phone or WhatsApp number, preferred language, and details of your product enquiry.

How we use it

To respond to sample requests, quotations and shipping questions
To prepare offers, contracts and shipment documents
To keep a record of buyer correspondence related to an order

Sharing

We do not sell personal information. We may share details only with logistics, banking or laboratory partners when needed to fulfil an agreed order, or when required by law.

Retention

Enquiry and transaction records are kept only as long as needed for business, compliance and dispute resolution purposes.

Contact

For privacy questions, write to info@mapalocommodities.com or contact us at Budo, North Minahasa Regency, North Sulawesi, Indonesia.

Last updated: July 2026